The lady the takes care of the business acct part is very rude. Doesn't like to do her job. Told us we needed two forms of I.d. then argued with us saying we didn't have two forms of i.d.BC our debit card wasn't in yet. (My husband said the hell i dont. ) Glad she knew we had another bank acct that has been open for years and we had our debit card from that bank. She obviously didn't want to do her job. Which was only taking a signature. So she continued to tell us she would close our account BC my husband said " the hell I don't " when she said we didn't have two forms of I.d. So I contacted corporate. Next will be the BBB. I wouldn't do business with these people if they paid me to.
Soo my fiancee was going to open an account in HER name since she had the proper documents. . .
My family NEEDS a checking account because my landlord will no longer let us pay with cash.
I will be contacting corporate as well as the Better Business Bureau.
Friendly staff.
Her name was alma. And she was extremely rude!! It was apparent she did not want to do her job. She wouldn't accept my birth certificate & state I.D ....Apparently wasn't good enough.
Miss Alma downright told her "No."
The front desk clerk was friendly and the bank was clean. Not to mention they even had fresh coffee for the public! However when I sat down with the banker things went sour fast.
Fast easy
Slow doesn't even begin to explain this place. Rude and not helpful at all. I would never bank with this branch if you paid me to. My mom has an account there and I take her payment there monthly, and have done this for 6 years, each time she acts like I'm committing a crime by inconveniencing her. When my mom's loan is paid I will never step in that place again. Rude and slow is their motto.
Chase Bank is a US Bank based in Belpre, Ohio. Chase Bank is located at 321 Main St, Belpre, OH 45714, USA.
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